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Google Rating
5.0
Based on 132 reviews
The Only Way Is Granite Ltd - Granite & Quartz Worktops Essex
5.0
Marv G.
17:05 09 Nov 24
Absolutely astonishing work by TOWIG. Such a professional team with incredible attention to detail. Nothing was too much trouble for them, installed our worktop, upstands, waterfall ends, sinks, hob and tap holes perfectly. Totally transformed our kitchen. Would highly recommend for all worktop installations.Cheers for everything! Marv & Cara
Helen H.
16:36 09 Nov 24
Five star service from start to finish.Communication before , during and after has been exceptional. Quality of product, fitting and customer care outstanding. Would not hesitate to recommend.
Shirley G.
12:28 08 Nov 24
Very pleased with our lovely kitchen worktops. Everyone at The Only Way Is Granite have been friendly, efficient and helpful from the showroom to the factory and the fitters. Would definitely recommend.
Debbie
17:35 21 Sep 24
All staff were very helpful and professional. Amazing service, qoute received, templates taken and new worktops fitted within a week. Excellent fitters who did an amazing job. Cannot rate this business high enough. Don't waste your time or money going anywhere else
Nicola T.
11:16 17 Sep 24
Excellent after sales from Gi @theonlywayisgranite today. We had our work top fitted over 3 years ago, contacted them last week as unfortunately we had a bad stain and without hesitation they popped over to see if they could help, stain gone! Massive thanks for going above and beyond!
Susan
16:29 30 Aug 24
The Only Way Is Granite just made our dream kitchen come true. Our beautiful quartzite worktop is stunning. The triple waterfall edge is very special. From the moment we walked into TOWIG's showroom, the service was exceptional. Nicholas, Gi, Tom, Jack, Nicky, and Jasmine all went out of their way to be friendly and offer expert advice. Their professionalism and cheerfulness are in another league from anything we could have imagined. When we needed guidance, such as when choosing our stone, they provided it. We recommend them without any hesitation. If you're looking for a company to provide you with a new worktop, you really will not find better than this team. They live up to their reputation and have made our year! Thank you, TOWIG, for a fabulous worktop that brings us pleasure every day - and that we're confident will go on doing so for years to come.
S D
18:23 23 Aug 24
Very pleased with new quartz worktops, excellent service all the way from quote to fitting. Whole team was super friendly, would 100% recommend and use again.
Beargardenrooms
15:47 05 Jul 24
Just received and had our work top installed by this fantastic team. Straight from the off they have been brilliant. Fitting in to our schedule perfectly. Having our product ready and installed in super quick time. We will be using these guys again very soon definitely. Jack fitted with class and procession.SteveBeargardenrooms
Angie M.
12:44 14 Jun 24
Just had my new quartz worktops fitted and couldn't be more pleased. Such a professional job from start to finish. Nick came first with my quote, then Clint to template. It was then fitted within 2 weeks by Jack and Simon. They were very professional and the attention to detail was exceptional.I am so thrilled and would not hesitate to recommend this company.Thank you so much for your excellent service ☺️
Delilah M.
14:08 27 Apr 24
I had my kitchen quartz worktop fitted last week. The only way is granite has been an amazing company through my process. I spent time shopping around and then went to “TOWIG”. From the moment I walked into the showroom my 5 star experience began with the reception , greeting and help I received from Nicholas and Jasmine. Jasmine certainly knows her stock, she helped me with suggestions when she knew what I had in my mind for colours. Nicholas was amazing I only have a small kitchen but that didn’t matter at all I was made to feel very important and well looked after. Gi was fantastic not just friendly but very friendly and knows his job well he was so quick doing his part. I cannot fault any of the staff for their friendliness, attentiveness and excellent people skills. If you are looking for granite or quartz this is the company you should go to. You will not be disappointed with their products or their prices.
Chelsey G.
11:34 26 Apr 24
Very pleased with my Quartz worktops, an excellent service was given from start to finish! Would definitely recommend, thank you so much 🙂
Sandra S.
08:08 24 Apr 24
Absolutely first class service from walking into the showroom to the aftercare service.Very helpful and friendly sales advisor in showroom.The lads that fitted the worktops were very helpful friendly efficient and brilliant workmanship. Very pleased with our quartzs white worktops would definitely recommend to anyone looking for good service and affordable prices.Thank you to the whole team.Peter and Sandra Sandry.
Ellen G.
14:58 22 Mar 24
In love with my new worktops! TOWIG was competitive on price and very professional. There was 1 small error on the measurement which meant my backsplash was delayed by a week however it was resolved quickly. Clint and Chris were amazing installers, with a good attitude and always checked if I was happy.Thank you so much 🙂
Ryan
10:22 28 Feb 24
Fantastic service! Lovely team! Would definitely recommend! 🙌
Russell P.
11:54 20 Feb 24
Quartz worktop bought and fitted from here. Couldn't fault the service, good materials and the two young fitters Jack and Tommy even stayed later to make sure the job was done on time. Great work and all looks really good. Would recommend them and would definitely use them again in future.
Martine W.
12:20 09 Feb 24
Chris & clint done an exceptional job installing our quartz worktop. Great service from start to finish. Would highly recommend The Only Way Is Granite !!!
nicky G.
11:16 08 Feb 24
Wow! Chris and Clint absolutely brilliant job on my kitchen extension, looks the dogs dangly bits! Many,many thanks to TOWIG, hopefully do business again in the future, can't recommend them enough 👍
C D.
17:32 31 Jan 24
After having nothing but shady tradesmen throughout the whole refurb we completed this company have been a breath of fresh air. Totally professional from start to finish. Just want to thank them all so much. Jess in the shop for spending so much time helping me choose. Nick for going above and beyond to help in my hour of need and making sure we got the perfect finish. Last but certainly not least the fitters Klint and Chris, just absolute perfectionists. They were fantastic, really helpful and cared about the job which is so rare in any trade, completed the install perfectly. Thanks Guys for everything! Would recommend to anyone ⭐️⭐️⭐️⭐️⭐️
Ayo O.
10:28 31 Jan 24
We needed a joint redone on a beautiful granite worktop we got from this company a while back. It was super easy to arrange for it to be done and it was completed quickly and professionally today by Clint and Chris - thoroughly recommended!
nick C.
12:25 29 Jan 24
Outstanding service as always from the team. So professional and polite. Clint and Chris did an amazing job on the installation making sure to take their time with attention to detail. 100% Recommend the whole process was stress free and perfect!
Jonathan P.
20:44 18 Jan 24
I can’t recommend this company enough from start to finish. I received 3 quotes for granite work tops for an outdoor bbq area, Gi come round and went through some options and explained the process and gave me some ideas, after chatting with him it was a done deal and I was booked in within 2 weeks. Really pleased with the work and great communication from all the team at the only way is granite thank you John
Hayley C.
13:22 07 Nov 23
What a fantastic company! After a frantic rush to find quartz, the service we received from the showroom with Nick and team to templating with Gi and with Jack and his colleague for installation today was outstanding. Every member of this company are willing to help and no question is too much. So impressed with the installation team today and so happy with our new quartz. Highly recommend the only way is granite. Five stars from us. Thank you.
Adam S.
05:39 15 Oct 23
Fantastic experience with the team at The Only Way is Granite. Nick and Gi go above and beyond to make sure they deliver a great service that looks the part. They take pride in their work which shone through. I wish them and their team of fitters the very best. Many thanks again.
Isabella G.
07:45 04 Oct 23
Can not recommend The Only Way is Granite enough, from our first visit to the showroom James was extremely helpful and was able to find exactly what we wanted.I then spoke to Nick about booking in the templating, we had a few delays with our kitchen and had to push the appointment back a few times but Nick was more than happy to re-organise as necessary. Templating was booked, Gi popped round to template and was great, and worktop fitting was booked for 2 weeks later. TOWIG had a cancellation and were able to book the fitting in a week sooner than planned, the fitters were clean and polite and extremely efficient and we now have a fully functioning kitchen and our worktops look amazing.We've had a lot of issues with our kitchen - but organising the worktops was easy & stress free.Would give more stars if I could.Thank you - Isabella & James
Dave D.
18:04 02 Sep 23
So pleased we chose The Only Way is Granite, such a professional company that supported us with the quartz in our new kitchen. From design, templating, fitting and the overall finish was fantastic...couldn't recommend this company highly enough. Thank you 🙌
David S.
12:37 02 Aug 23
Well we were recommended by 2 friends to go to this company and I’m so glad we did. What’s great about them is they are so down to earth, nothing is a problem. They are quick and efficient and prices are good too. Just like to thank Gi for his planing and measuring and advice and the 2 guys that came today to fit the 3 quartz worktops in our new kitchen. Jack and Tommy who fitted them were such nice lads, easy to get on with and really knew what they were doing. Did a really great job, so neat. Customer service was great too when we had a couple of questions. I wouldn’t hesitate to recommend these guys. If you thinking of the worktops I wouldn’t go anywhere else.
Caron B.
18:26 20 Jul 23
Such a relief to deal with a great place! I can not fault anything! From the showroom/ design to fitting, they were amazing! The lads that fitted our quartz were so professional and knowledgeable Everything has been such a great service . Thank you so much. I highly recommend to anyone who wants Great service from beginning to end.
Michelle T.
20:23 16 Apr 23
A fantastic company and would recommend in a heartbeat. I mostly spoke to Nick, who was amazing, and answered all our questions. We had a lot of questions and he was extremely patient with us, nothing was too much of a bother. Nick was also very knowledgeable and made the whole process stress free. From quote to template to install went smoothly with no issues. Would 100% use TOWIG again and recommend to friends, family's and neighbours. Thank you!
Tom W.
08:15 10 Apr 23
What lovely people! Had a few quotes and these guys were competitive but most importantly understood us and what we wanted. Lots of options on display to choose from. Templating went well and the fitters were brilliant. Thank you Towig.
Mike C.
08:30 04 Apr 23
From start to finish, this company were superb.Communication was perfect, and that's the most important thing to me. The worktops look fantastic. Hard working and efficient....I would totally recommend them!!!One tiny point...I'm surprised that they didn't put some final sealant in at the end where the tops meet the wall etc. They advised us to do that. It's just a tiny observation that's all....As I say, brilliant company, friendly, communication is spot on. Great job!!!
sally N.
10:53 25 Feb 23
We used TOWIG for our quartz worktops. They were fantastic and happily beat any other quote I had. In fact they were nearly half the price of Howdens kitchens. The guys that came to template and fit were friendly and professional. They fitted them only a week after templating. They look amazing and we couldn’t be happier. Throughly recommend. Excellent company. ⭐️⭐️⭐️⭐️⭐️
man like F.
16:32 07 Jan 23
Effortless honestly me and a friend had work tops fitted at the same time and it couldn’t of gone any smoother and the 2 fellas that fit them are bang on and tell you best products to use and stuff and the geezer that comes to measure is a diamond all round good company
Lucy F.
15:37 07 Jan 23
Great service from start to finish!Beautiful worktop fitted in my kitchen.Every single person was a pleasure to deal with, would highly recommend 🙂
Jackie B.
18:44 16 Oct 22
The Only Way Is Granite have been brilliant from start to finish. I can’t fault them at all - from choosing my worktop to template and fitting. Really professional and efficient. Really happy with the end result. First class service and I would thoroughly recommend them to anyone.
Iain L.
12:48 26 Sep 22
Excellent service, quality product that looks great too. Best price around, seamless ordering, templating and installation.
Gayle O.
13:22 18 Mar 22
It's been an absolute delight dealing with the team at The Only Way is Granite. I've been following them for quite some time on Instagram so when it came to fitting my new kitchen they were first on my list to quote for worktops, and they did not disappoint. They were by far the most competitively priced and have been really patient and amenable with all my questions. Top notch customer service from enquiry to template and fitting.The worktops look absolutely spectacular, even the builders have marvelled at them. I'm really pleased and would highly recommend to others.
Lisa P.
14:17 19 Jan 22
We used The Only Way Is Granite and were throughly happy with the service. I found them via Instagram and contacted them through, which they replied straight away.I then phoned them and spoke to a guy who then was very pleasant and helpful as I wanted a marble looking top but a not a strong vein it. He booked me in and the guy came over with samples to look at and to choose from. I also wanted a design on the edge of the worktop which then he told me what would suit the size of my kitchen.The guy has been doing it for 20+ years and new his stuff, even when he came back and measured up.The guy came back and fitted it which was all fine and we are very happy with it and now a few months in to it there hasn’t been any change to colour ans still looks brand new.The company do celebs and I thought they would never touch me as I’m a average person, but I was wrong. They will cater for anyone and the price was very reasonable.I would highly recommend them to anyone in the future.
Kirsty D.
14:17 13 Jan 22
I have used TOWIG on many occasions in my role as kitchen designer. They have great product knowledge, the customer service is professional and friendly and the finished fitted product is first class. The after sales service is also fantastic. I would highly recommend them.
Rachel C.
14:48 17 Aug 21
Iva had these guys back three times for different jobs as they are so good. Highly recommend and don’t try to make you buy the most expense product either which is nice! I’m very fussy and very pleased with all there work! Thank you so much!
Becca S.
23:00 26 May 21
Cannot recommend these guys enough! From the first contact through to the final fitting, everything was first class... plus their worktops are just gorgeous and at such a reasonable price! Absolutely love our worktops and wouldn’t hesitate to use them again! Thanks TOWIG!
Stefan S.
10:04 14 Feb 21
Very good company! Professionals. Good attitude towards the client. Very high quality from stone processing to installation. Excellent communication!
Clayton S.
12:28 18 Jan 21
Top class service from nick and the lads! Nick initially helped me choose the worktops we wanted and from the guys who came round the template them to those who fitted them, all were tidy, professional and done a great job.Also a lot cheaper then if you buy from Wickes, Wren etc, so I would definitely recommend you get a quote from these guys and if you do go with them you won’t be disappointed! They also have a lot more styles then the big kitchen retailers!
Carla S.
20:07 17 Nov 20
We had our beautiful quartz worktops fitted at the beginning of October and couldn’t be happier. The service we received was faultless. Highly recommend.
Stacey H.
13:14 05 Oct 20
Wonderful service from all at The Only Way is Granite. Went over and above to make sure everything was perfect for our kitchen and the prices are very competitive. Done such a neat job and all were smiley and friendly 🙂 would recommend! Thank you
marion E.
10:49 12 Sep 20
From start to finish these guys were excellent, going above and beyond. I thoroughly recommend them. I absolutely love my new quartz worktops.Thank you for such great customer service.
Rebecca G.
10:18 05 Sep 20
My worktops look fantastic and the team have been brilliant 😁
Susie G
17:30 03 Sep 20
This is genuinely an excellent company. From customer service in store, to the fitting guys - everything was first class!... from walking into the shop/unit, meeting Nicky, showing us sample after sample... nothing was too much trouble. And then the guys/brothers! who came to fit the worktops in... they too were friendly and professional at all times. And finally the finishing product was fabulous 👌 THANK YOU! 👏👏😎
Lucy G.
09:48 05 Jul 20
There was very good communication from the original quote to installation. Even arranged for me to view he showroom with social distancing. Was allowed to take a sample away to make sure the colour went with my new kitchen. On the day of installation very efficient service, all installed professionally and to a high standard and worked very well with my kitchen fitter. Would definitely recommend. Quartz is good quality and looks great.
Shrina P.
02:45 30 Jun 20
ABSOLUTELY AMAZING!!! I cannot recommend these guys enough. From start to finish it was a pleasure to deal with them. Nick was so helpful throughout, great advice and a perfectionist just like myself 😊. Gi and the team did a smashing job from template to installation. Lovely bunch of guys and to think I very nearly didn't contact them as I thought they wouldn't travel to my location, but oh how I was wrong. Get in touch with them, they won't disappoint.
Shelly C.
14:00 27 Jun 20
From start to finish, the Only Way is Granite were extremely helpful answering all my questions (there were a lot!) and the service received warrants 5 stars!I couldn’t be happier with the worktops, they were better than I imagined and we have received so many comments on them!Would 100% recommend this company 🙂
Frankie A.
11:40 27 Jun 20
Professional job and great service - we love our new Quartz worktops! Nothing was too much trouble, and the installation was completed to a high standard. The price was also very good, beating our previously obtained quotes from other companies.Would suggest giving them a call if your in the market for a new worktop! They also have a large selection to choose from, so there really is something for everyone.
Nicola D.
08:13 25 Jun 20
Highly recommend The only way is granite, they done our kitchen & it’s literally looks stunning, just how I’d imagined in my head. Dream kitchen! Immaculately fittedThe whole process was very quick too.Nick was very communicative & helped us with the copious amounts of questions we asked beforehand!Will definitely be using this company again for future projects & if we move again! Thank you very much.
Dave P.
17:27 23 Jun 20
Excellent choice of stones. Customer service is superb. Prices are very good and from start to finish the process was smooth. Would 100% use again and recommend.... excellent well done 👍
Amy O.
14:08 23 Jun 20
Such a helpful and friendly business. Nick and his colleague were so professional in helping me choose a material, providing samples and quotes to replace an existing worktop after an accident. They were more than happy to provide written quotes to my insurance company too and didn’t hike the prices up like some other firms when they knew it was going through the insurance.
Leigh H.
13:23 23 Jun 20
Absolutely top-notch service ‘all the way’ with this amazing Company!! We visited them during Lockdown and they were the height of professionalism. Nothing was too much trouble from the moment I called & asked for an idea of what might be available & suitable for our needs. The installation was quick & maintained social distancing at all times. The guys are all friendly & extremely focussed. Can’t recommend Them Only Way is Granite’ highly enough! Will be using them again when we install our new Extension-Kitchen worktops. Thanks guys! 🙏
Christina W.
13:13 23 Jun 20
Amazing service, great price, fantastic products. Love my granite- looks absolutely stunning in my new kitchen. Wouldn’t go anywhere else. Thanks guys!
Fliss S.
17:33 20 Jun 20
Superb service and helpful advice. Such a great choice. Price was very competitive too. Have to say we had a few set backs with kitchen fitters not completing sections of the kitchen on time and then an unexpected leak and Nick was so accommodating with rescheduling. Great team, neat and tidy workers and superb service. Absolutely fantastic and my kitchen looks an absolute dream. Thank you!!!!
Jackie B.
14:33 24 Mar 20
These guys did a wonderful job from start to finish - couldn’t fault them - they were amazing. Everything was done to such a high standard and their attitude towards everything was impeccable - nothing has been too much trouble - I’m extremely happy with the results and would highly recommend them
Hellyn F.
17:06 07 Mar 20
These guys know exactly what they’re doing. Wonderful service from the first call to installation and post installation. Jai, Nick and the team are genuinely 1st class One week from quote to fitting. Thank you so much. the only way is granite. You are undoubtedly experts in your field
Natalie M.
07:50 30 Jan 20
I was recommended by a friend who’s Kitchen looks amazing and I have been so happy with mine.The service, price, product and all staff from the showroom to fitters were outstanding. I would highly recommend😊
Dean G.
11:25 08 Jan 20
Great company. From the initial site visit with Nick through templating and installation. Professional and efficient, very good value for money. Highly recommended. All the best for the future.
Vicky E.
11:54 12 Dec 19
TOWIG were very professional in all areas (telephone and shop) and the installers were also professional and very pleasant. Very pleased with the finished product! Would definitely recommend.
Bid H.
10:20 11 Dec 19
I used the only way is granite to fit my quartz kitchen worktop about 4 years ago and have just used them again to replace a top on my bathroom unit. They were professional and quick. I absolutely would highly recommend this company! Plus they're prices are amazing....I remember getting several quotes for my kitchen and no other company came near! Thanks TOWIG for another fabulous service! 😊
Martin T.
23:22 23 Nov 19
Great customer service, excellent and very extensive range of quartz to chose from in a well laid out premises. Nick was really helpful and not at all pushy, even explaining why the more expensive ranges were not necessarily better. The team were also very nice and the quality of work was excellent. Any small issues were dealt with immediately and without any fuss. Price also very competitive. Highly recommend.
Emma C.
01:01 03 Apr 19
I cannot recommend this company enough! After having spent approx. 6 months (if not longer) visiting suppliers, templaters and installers, I began to lose faith in finding that perfect countertop. I took one visit to The Only Way Is Granite with my parents and was sold! Not only did they meet the brief aesthetically with the Quartz Countertop, but their professionalism and attention to detail throughout made the entire process effortless as a client. I will recommend them again and again!
Emma C.
10:43 02 Apr 19
I cannot recommend this company enough! After having spent approx. 6 months (if not longer) visiting suppliers, templaters and installers, I began to lose faith in finding that perfect countertop. I took one visit to The Only Way Is Granite with my parents and was sold! Not only did they meet the brief aesthetically with the Quartz Countertop, but their professionalism and attention to detail throughout made the entire process effortless as a client. I will recommend them again and again!
Mathew P.
01:00 02 Nov 17
I looked through many companies and found these guys, they stood out to me from all the rest (maybe the name) very happy with the job and finish, detail to attention, would 100% recommend them to anyone, If your thinking about getting your worktops done these are the guys to do it! Thanks Matt.
Mathew P.
13:02 01 Nov 17
I looked through many companies and found these guys, they stood out to me from all the rest (maybe the name) very happy with the job and finish, detail to attention, would 100% recommend them to anyone, If your thinking about getting your worktops done these are the guys to do it! Thanks Matt.
